Privacy Policy

Privacy Policy for GlamGlitzGrace Boutique

Last Updated: June 1, 2025

At GlamGlitzGrace Boutique, located in Charlotte, North Carolina, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.glamglitzgraceboutique.com,

interact with us in-store, or use our services, including contact forms, appointment scheduling, and purchases. By engaging with GlamGlitzGrace Boutique, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact Details: Full name, email address, phone number, and mailing address provided through contact forms, appointment bookings, or purchases.
• Event Information: Details such as event type (e.g., wedding, prom), event date, and dress preferences submitted via forms or consultations.
• Payment Information: Credit card details, billing address, or other payment methods used for purchases or services (processed securely through third-party payment processors).
• Account Information: If you create an account on our website, we collect your login credentials and preferences.

Non-Personal Information

• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and analytics tools.
• Marketing Preferences: Information about how you found us (e.g., social media, referrals) and your subscription to newsletters or promotions.

Information from Third Parties

• We may receive information from third-party platforms (e.g., social media, wedding planning sites) if you interact with us through those channels or link your accounts.

2. How We Use Your Information

We use your information to provide and improve our services, including:

• Service Delivery: Processing appointments, fittings, purchases, and custom orders for dresses and accessories.
• Communication: Responding to inquiries, confirming appointments, sending order updates, and providing customer support via email, phone, or text (based on your preferred contact method).
• Personalization: Recommending dresses, accessories, or services based on your preferences, event details, or budget.
• Marketing: Sending promotional emails, newsletters, or special offers about [Boutique Name] products and events (with your consent, where required). You may opt out at any time.
• Website Improvement: Analyzing website usage to enhance functionality, user experience, and content.
• Legal Compliance: Complying with applicable laws, regulations, or legal processes, including North Carolina consumer protection laws.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors who assist with payment processing, website hosting, email delivery, or analytics (e.g., Shopify, Mail-chimp, Google, Light Speed Analytics). These providers are contractually obligated to protect your information.
• Business Partners: With bridal registries, wedding planners, or event coordinators, only with your explicit consent (e.g., if you request coordination services).
• Legal Requirements: If required by law, court order, or government authority, including compliance with North Carolina regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of GlamGlitzGrace Boutique your information may be transferred as part of the business assets, with notice to you.

4. How We Protect Your Information

We implement reasonable security measures to protect your information, including:

• Encryption: Secure Sockets Layer (SSL) technology for website data transmission.
• Access Controls: Limiting access to your information to authorized staff only.
• Secure Payment Processing: Using reputable third-party processors compliant with Payment Card Industry (PCI) standards.
• Regular Monitoring: Reviewing our systems for vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Choices and Rights

As a resident of North Carolina, you have certain rights regarding your personal information:

• Access and Update: You may request access to or updates of your personal information by contacting us at

info@glamglitzgraceboutique.com/

1-706-836-0959.

• Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us.
• Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
• Do Not Track: Our website does not currently respond to “Do Not Track” signals, but you can opt out of tracking via our cookie settings.

To exercise these rights or inquire about your information, please contact us at GlamGlitzGraceBoutique.com/1-706-836-0959.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) to:

• Enhance your browsing experience (e.g., remembering your preferences).
• Analyze website performance and visitor behavior.
• Deliver targeted ads on third-party platforms (e.g., social media).

You can learn more about our cookie practices and manage preferences in our [Cookie Policy link, if applicable, or describe briefly].

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing information.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will delete it promptly. Contact us if you believe this has occurred.

9. North Carolina-Specific Information

Under North Carolina law (e.g., N.C. Gen. Stat. § 75-61 et seq.), we are committed to protecting your personal information and ensuring transparency. If you have concerns about our practices, you may file a complaint with the North Carolina Attorney General’s Office at [www.ncdoj.gov/complaint].

10. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

• Contact and appointment data may be kept for 1-3 years after your event.
• Payment information is retained only as required by our payment processors and tax laws.
• You may request deletion of your information by contacting us, subject to legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date or by emailing you (if applicable). Please review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

** GlamGlitzGrace Boutique ]**

8152-F S Tryon ST, Charlotte, NC 28202]

Email:  info@glamglitzgraceboutique.com

Phone: 706-836-0959

Website: www.glamglitzgraceboutique.com

We will respond to your inquiries within [30 days] as required by law.

Notes for Customization

• Replace Placeholders: Insert your boutique’s name, address, contact details, and website URL where indicated www.glamglitzgraceboutique.com info@glamglitzgraceboutique.com
• Retention Period: Adjust the retention period (e.g., 1-3 years) based on your business practices and legal advice.
• Cookie Policy: If your website uses extensive cookies, consider adding a separate Cookie Policy or linking to one.
• Legal Review: Consult a local attorney in Charlotte, NC, to ensure full compliance with North Carolina laws (e.g., N.C. Gen. Stat. § 75-61 et seq.) and federal regulations like the FTC’s guidelines.
• Website Integration: Add a link to this Privacy Policy in your contact form’s consent checkbox (e.g., “I agree to the privacy policy”) and on your website footer.

Additional Considerations

• Accessibility: Ensure the policy is easy to read (e.g., use clear headings, plain language) for customers, including those with disabilities.
• Transparency: Clearly explain how payment information is handled, as this is a common concern for boutique customers.
• Local Compliance: The policy references North Carolina’s consumer protection laws, but you may need to add specific clauses if you collect sensitive data (e.g., measurements, photos).

If you’d like me to refine specific sections, search for templates from similar Charlotte-based businesses, or provide a shorter version, let me know! I can also assist with integrating this into your contact form or website.